Account & Login Support

Showcase uses secure passwordless sign-in. You do not need to create or remember a password.

To sign in:

• Select Log In anywhere on Showcase
• Enter the email address associated with your account
• Select Get Confirmation Code
• Check your email for a 6-digit confirmation code
• Enter the code on the sign-in page
• Select Confirm & Sign In

Confirmation codes expire after 10 minutes. If your code expires, simply request a new one.

Once confirmed, you'll be signed in and can access your Dashboard, profile Editor, Account page, and other member features.

After selecting Get Confirmation Code, the email will normally arrive within a few moments.

If you don't see it:

• Check your Spam or Junk folder
• Make sure you entered the correct email address
• Allow a few minutes for the email to arrive
• Request a new confirmation code and try again

Be sure to use the most recently requested code if you've requested more than one.

Because Showcase uses passwordless sign-in, there is no password to reset.

If you're having trouble accessing your account:

• Confirm you're using the email address associated with your Showcase account
• Request a new confirmation code
• Check Spam or Junk if the email doesn't arrive
• Make sure the code hasn't expired
• Refresh the page and try again

If you still can't access your account, contact Showcase Support at info@myshowcase247.com.

Your Account page is the central place for managing your Showcase membership and account.

From here, you can:

• View your current membership
• Upgrade or downgrade your plan
• Access billing & subscription management
• Cancel a paid subscription
• Delete your Showcase account

For subscription-specific help, see the Managing Your Subscription guide. →

Your Showcase account and your public profile are related, but they aren't the same thing.

If you've created an account but don't yet have a public profile, open your Dashboard and follow the prompts to create one.

If you've already created a profile, select View Profile from your Dashboard to open your public Showcase page.

Changes made in the Editor must be saved using Update My Profile before they appear publicly.

6. Updating Your Account Information

Some account and billing information can be managed through your Account page.

Currently, you can update:

• Your name
• Your payment method and related billing information

For account security and to prevent conflicts between connected account and billing systems, your account email address cannot currently be changed directly.

‍If you need to change the email address associated with your Showcase account, contact Showcase Support at info@myshowcase247.com and we'll help you update it.

If you want to permanently remove your Showcase account, open your Account page and scroll to the Danger Zone.

Select Delete Account and follow the confirmation steps carefully.

Account deletion is permanent and is intended to remove your Showcase account, public profile, and associated account data.

‍Deleted accounts cannot be restored.

If you've tried the steps above and still can't access or manage your account, contact Showcase Support:

‍info@myshowcase247.com

‍Please include the email address associated with your account and a short description of what's happening. Screenshots of any error messages can also be helpful.

‍Never send your confirmation code, payment information, or other sensitive information by email.

‍Typical response time: 1 – 2 business days‍